Goldschmidt & Howland believe existing industry rules don’t yet go far enough. Since 1888 we have been setting the highest standards of professional behaviour. We installed strict policies and procedures across our business including property misdescription and methods of internal regulation long before the industry was required to do so.
As a member of the National Association of Estate Agents (NAEA), the Association of Residential Lettings Agents (ARLA), the National Approved Lettings Scheme (NALS) and The Property Ombudsman (TPOS) we abide by stringent codes of conduct in both sales and lettings reassuring you of best practice at all times. We are also members of the Tenancy Deposit Scheme (TDS).
Independent redress is provided under our membership with The Property Ombudsman and our Client Money Protection is provided by ARLA. A copy of our client money handling procedure can be found here and a copy of our Client Money Protection Certificate can be found here.